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In this book Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale.
| Page Count | 96 |
|---|---|
| Genre & Theme | A guide to the art of apology and its power to heal relationships |
| Persian Title | عذرخواهی یک دقیقه ای |
| ISBN | 9789648148091 |
| Target Audience | Designed for adult readers interested in improving their personal and professional relationships |
| Weight | 200 g |
|---|---|
| Condition | New |
| Product Type | Printed Book |
| Genre | Self-Help |
| Format | Paperback |
| Author | Ken Blanchard |
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