In this book Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale.
| Weight | 200 g |
|---|---|
| Condition | New |
| Product Type | Management & Leadership |
| Genre | Psychology |
| Format | Paperback |
| Writer |
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